Responsibilities:
- Maintain and update product documentation (user guides, release notes, FAQs).
- Work with product, engineering, and support teams to capture features and workflows.
- Ensure clarity, accuracy, and consistency across all documentation.
- Add visuals (diagrams, screenshots) to improve usability.
- Maintain programmatic API documentation
Requirements:
- Experience maintaining a user guide.
- Excellent English writing and communication skills.
- Ability to explain complex technical concepts clearly.
- Familiarity with tools like Markdown and Git.
- Detail-oriented, organized, and proactive.